Data protection

Privacy Policy

The following information provides an overview of how we handle your personal data when you visit our website.

Data protection

Privacy Policy

The following information provides an overview of how we handle your personal data when you visit our website.

Updated on: 23.02.2023

This privacy policy explains the policies of Future Energy Services GmbH regarding the collection and use of the information we collect when you access www.trawa.de (the "Service"). This privacy policy describes your privacy rights and how you are protected by data protection laws.

By using our Service, you consent to the collection and use of your data in accordance with this privacy policy. Please do not access or use our Service if you do not agree with the collection and use of your data as outlined in this privacy policy. This privacy policy was created using the CookieScript privacy policy generator.

Future Energy Services GmbH reserves the right to change this privacy policy at any time. This may occur without prior notice.

Future Energy Services GmbH will publish the revised privacy policy on the website www.trawa.de.

Collection and use of your personal data

What type of data we collect

When using our service, you will be asked to provide us with personal data that is used to contact or identify you. www.trawa.de collects the following information:

  • Usage data

  • Name

  • Email

  • Mobile number

  • Work address

  • Payment information

  • Consumption data        


Usage data includes the following data:

  • Internet Protocol (IP) address of the computers accessing the website

  • Requests from web pages

  • Referring web pages

  • Browser used to access the website

  • Time and date of access

In what way do we collect data?

www.trawa.de collects and retains data from you in the following ways:


  • When you fill out a registration form or otherwise submit your personal data.


Your data will be stored for up to 360 day(s) after the termination of your account. Your data may be retained for longer periods in accordance with applicable laws to create reports or records. Data that does not personally identify you may be stored indefinitely.

What we use your data for

www.trawa.de can use your data for the following purposes:

  • Provision and maintenance of our service, as well as monitoring the use of our service.

  • For other purposes. Future Energy Services GmbH may use your data for data analysis to identify usage trends or to determine the effectiveness of our marketing campaigns, as appropriate. We use your data to assess and improve our service, products, services, and marketing efforts.

  • Account management. Your personal data may enable access to various features of our service available to registered users.

  • To contact you. Future Energy Services GmbH may contact you by email, phone, SMS, or other forms of electronic communication regarding the features, products, services, or security updates if necessary or appropriate.

  • To inform you about news, general information, special offers, new services, and events.

  • Marketing and advertising initiatives. Future Energy Services GmbH may use the non-personal data collected from you to enhance its marketing efforts.

  • Targeted advertising. Your personal data may be used to enable advertising tailored to your specific interests.

  • Collection of testimonials and customer feedback. If you provide a testimonial or review about your experiences with our service, they may be published on the website or otherwise shared.

  • Management of customer orders. Your email address, phone number, social media profiles, and other user account information will be used to manage orders placed through our service.

  • Administrative information. Your personal data may be used in the management of our website.

  • Dispute resolution and object protection. Your data may be used in the event of a legal dispute to resolve issues related to our service.

How we use your data

Future Energy Services GmbH may share your data in the following situations:


  • With your consent. Future Energy Services GmbH will share your data for any purpose only with your explicit consent.

  • For business transfers. Your data will be shared in the event of a connection, negotiation, merger, sale of business assets, financing, or acquisition of all or part of our business by another company.

  • Sharing with affiliated companies. Future Energy Services GmbH may share your data with its partners. This may include our parent company or subsidiaries, partners, or companies we control.

Sharing by third parties

Any third party to whom we disclose your data must disclose the purpose for which they intend to use your data. They may only retain your data for the period specified at the time of requesting or receiving the data. The third party may not further collect, sell, or use your personal data unless necessary to fulfill the specified purpose.

Your data may be disclosed to third parties for the following reasons:

  • Analytical data. Your data may be shared with online analytics tools to track and analyze website traffic.

  • Improvement of our service. Your data may be shared with third parties to enhance our service and/or interact with the providers.

  • Payment processing and collection services. Your data will be used to process payments in the event of a purchase, a refund, or a similar request.

  • Marketing initiatives. Your data will be used for the creation and distribution of newsletters, email marketing campaigns, advertising, and more.

  • Targeted advertising campaigns. Future Energy Services GmbH works with third parties to run targeted advertising campaigns.

If you choose to provide such data during registration or otherwise, you grant Future Energy Services GmbH permission to use, disclose, and store this information in accordance with this privacy policy.

Your data may be disclosed for additional reasons, such as:

  • Compliance with applicable laws, regulations, or court orders.

  • Responding to claims that your use of our service infringes upon the rights of third parties.

  • Enforcement of agreements you have made with us, including this privacy policy.

Cookies

Cookies are small text files that are stored on your computer by websites you visit. Websites use cookies to enable efficient navigation for users and to assist in performing certain functions. Cookies that are necessary for the proper functioning of the website may be set without your consent. All other cookies must be approved before they can be set in the browser.


  • Absolutely necessary cookies. Absolutely necessary cookies enable essential core functions of the website, such as user login and account management. Without absolutely necessary cookies, the website cannot be used properly.

  • Performance cookies. Performance cookies collect information about how visitors use a webpage, e.g., analytics cookies. These cookies cannot be used to identify a specific visitor directly.

  • Targeting cookies. Targeting cookies are used to identify visitors across different websites, e.g., content partners, banner networks. These cookies can be used by companies to create a profile of visitor interests or to display relevant ads on other websites.

  • Functional cookies. Functional cookies are used to store visitor information on the website, such as language, time zone, and enhanced content.

  • Unclassified cookies. Unclassified cookies are cookies that do not belong to any of the other categories or are in the process of being classified.

Safety

The security of your data is important to us. www.trawa.de employs a series of security measures to prevent misuse, loss, or alteration of the data you provide. However, since we cannot guarantee the security of the data you provide, access to our service is at your own risk.

Future Energy Services GmbH is not responsible for the performance of websites operated by third parties or for your interactions with them. When you leave this website, we recommend that you review the privacy practices of other websites you interact with and assess the appropriateness of those practices.

Contact

If you have any questions, please contact us through the following channels:

Name: Future Energy Services GmbH

Address: Hohenzollerndamm 54a, 14199 Berlin

Email: info@trawa.de

Website: www.trawa.de

Phone: 030 43971424